These General Conditions of Use and Sale (hereinafter, the "Conditions of Use and Sale") regulate the conditions of sale and use of the website www.sanjurjo.com ( hereinafter, the Sanjurjo ), owned by Representaciones Sanjurjo S.L.U. (hereinafter, "Sanjurjo") and the conditions for purchasing products and contracting services offered through the Website (hereinafter "Products" and "Services" respectively).
Sanjurjo is a web-based online marketing platform for Representaciones Sanjurjo, a company of Spanish nationality. It is registered in the commercial register of A Coruña, Volume 963, Page 26, Sheet C3243, 1st registration with CIF number B15364458ES.
All purchases are subject to the general conditions of purchase detailed in this document. The user must accept these conditions before finalizing the purchase.
By accepting these General Conditions, the user agrees to become a member of Sanjurjo , and their data will become part of the database files of said company, and the treatment of those files will be in accordance with the provisions of the Privacy Policy.
Sanjurjo provides information about products and services of Sanjurjo and / or third party collaborators, and offers the possibility of their acquisition and contracting through the Website.
People who intend to browse the Website, as well as purchase or contract products or services must have the status of "User", which is acquired by completing the registration form, accepting these General Conditions and the Policy of Privacy and following the steps that Sanjurjo later communicates through email.
The prices of the Products offered through the Website include VAT and any other applicable taxes. However, these prices do not include the shipping costs of the Products. These are detailed in the payment process and must be accepted by the Client at the time of the order request.
Sanjurjo reserves the right to change its prices at any time. Products will be invoiced at the price in force at the time of order registration.
Individuals and companies located and with a shipping destination in the Peninsula can buy on the Web. It is very useful to provide a contact telephone number to solve any incident related to shipping. Sales are subject to current VAT.
The descriptions of the products and Services offered on the Website are made based on the information and documentation provided by Sanjurjo suppliers and collaborators.
The photographs, graphic or iconographic representations and videos related to the products and Services, as well as trade names, brands or distinctive signs of any kind contained in the Website are intended to provide the most information.
In the event that, due to circumstances of force majeure, the product or the Service is not available after the purchase has been made, Sanjurjo will inform the User by email as soon as possible to find a solution.
The User must make the payment by credit or debit card Visa, Mastercard, American Express, Visa Electron and / or other similar cards, or through the PayPal system. The card with which the payment is made must have as entity issuing financial institution to a Spanish bank or savings bank or a branch or subsidiary financial institution of a foreign financial institution established in Spain.
If you choose to pay with PayPal, you will be redirected to PayPal so that you can pay with your PayPal account or with your credit or debit card quickly and safely, without sharing financial information.
The User must notify Sanjurjo , through the mail cobros@sanjurjo.com, of any undue or fraudulent charge on the card used for purchases on the Website, in the shortest possible time, so that Sanjurjo can carry out the steps it deems appropriate.
Likewise, Sanjurjo states that it does not have access to or store sensitive data related to the means of payment used by the User. Only the corresponding entity that processes the payment has access to this data in order to manage payments and Once the purchase process is completed, an electronic document is generated in which the contract is formalized and that the User can print.
For its part, Sanjurjo , ensuring the safety of its Users and the transactions they carry out through the Sanjurjo Website, informs its Users that it has implemented a detection program for possible fraudulent operations, so Sanjurjo reserves the right to request additional information, confirmations and / or documents from Users, even after making one or more purchases through the Website, by phone call or email addressed to the number or account provided by the User himself, in order to confirm that the User has actually made and authorized said purchase (s) and thus definitively authorize the ( s) respective transaction (s), within which, but not limited to, Sanjurjo may make various checks on the identity of the User by telephone, or request: (a) a confirmation and written authorization signed by the User responsible for the respective purchase (s); and (b) a copy of the current official identification and with a photograph of the User to confirm her identity. Sanjurjo undertakes to safeguard said information and documents with the highest security measures at its disposal, in terms of the provisions of the Personal Data Protection Act in force.
In the event that the User does not respond favorably or does not deliver to Sanjurjo the documentation and information requested within 1-2 calendar days from the date of the call or the sending of the email , the transaction (s) detailed in said communication and the respective order (s) will be canceled automatically, without the need for subsequent notice, or liability for Sanjurjo for the security of the User, and Sanjurjo will proceed with the automatic reimbursement of the amount (s) paid (s) by the User with respect to said purchase (s).
This procedure is for the safety of the Users of Sanjurjo and therefore, the User, by accepting these Terms of Use agrees to submit to the procedure of detection of possible fraudulent operations referred to above, without liability for Sanjurjo and in the same way authorizes Sanjurjo so that, once the User provides the aforementioned information and additional documents, they are used for future transactions that the User himself performs.
Users may cancel orders accepted and confirmed by Sanjurjo as long as it is requested prior to sending them.
(i) Place of delivery
Sanjurjo undertakes to deliver the product in perfect condition to the address indicated by the User and which, in any case, must belong to Spain and be included within the peninsula. In order to optimize the delivery process, the address indicated by the User must be an address where delivery can be made during normal business hours.
At the moment Sanjurjo does not ship items to the Canary Islands or the Balearic Islands and it is not possible to return from there the orders that have been delivered to the Peninsula.
If at the time of delivery of the product to the indicated address, the User is absent, the carrier will leave a notice indicating how to proceed to arrange a new delivery. Yes, after seven (7) business days from the date of the notice, the User has not contacted the carrier to arrange a new delivery date, the products will be returned to the Sanjurjo warehouses and the User must bear the shipping and return costs, as well as the possible associated management costs.
Sanjurjo will not be responsible for errors or damages caused in delivery when the delivery address entered by the User does not match the delivery location desired by the User.
Sanjurjo will be able to deliver the same product order in several deliveries of different dates.
At the time of delivery of the product order, the User must display their identification document to the carrier, sign the delivery note and request a copy of it from the carrier.
(ii) Delivery time
The maximum term for the delivery of products, except in circumstances of force majeure, is thirty (30) calendar days from the end date of the campaign in question.
Sanjurjo does not deliver products on Saturdays, Sundays, national, regional and local holidays. However, in cases where the client requires it and the logic of Sanjurjo will Please allow service will be attempted within these days.
Sanjurjo will inform the User, by sending an email to their email, of the date of departure from Sanjurjo warehouses of the corresponding product order and the details of contact of the transport company that is going to make the delivery.
Delivery is considered made from the moment the product has been made available to the User at the delivery location indicated by the User.
The risk of the products (among others, loss, impairment or theft) will be transmitted to the User from the moment the order for products has been made available to the User in accordance with the provisions of these General Conditions.
The products have the legal guarantee for lack of conformity of the same that are manifested in a period of two (2) years from the date of delivery and in accordance with the provisions of the applicable regulations.
The legal guarantee of the products is offered by the seller. The manufacturer may offer an additional commercial guarantee to that of the seller in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users The duration and form of exercise of said guarantees are clearly detailed in the descriptive sheet of the products.
Repair and replacement will conform to the following rules:
a) They will be free of charge for the consumer and user. This free of charge will include the necessary expenses made to correct the lack of conformity of the products with the contract, especially the shipping costs, as well as the costs related to labor and materials .
"The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it."
The guarantee does not include deficiencies caused by negligence, knocks, use or improper manipulations, unsuitable tension, electrical accidents, installation and / or use not in accordance with the instructions for use or not carried out by the authorized technical service where appropriate, nor materials or perishable products, subject to wear and tear by their normal or consumable use. Products modified or repaired by the User or any other person not authorized by the manufacturer or supplier are excluded from the guarantee. Regarding computer products, the guarantee will not cover virus removal, software recovery for this reason, or reinstallation of software caused by deletion.
Among other assumptions, the User will not have the right to exercise the guarantee of the products and, consequently, the guarantee will not be applicable:
a) if any of the details of the product guarantee provided or the proof of purchase of the products are modified, altered or replaced.
b) if the identification number as well as the guaranteed product is manipulated or repaired without the knowledge and authorization of the technical service or the company issuing the guarantee.
c) if you lack the proof of purchase and the delivery note for the products.
In order to make use of the guarantee, it is essential to keep the proof of purchase and the delivery note for the products. In the event that the manufacturer grants additional commercial guarantees, for its exercise, it will be necessary to keep the corresponding guarantee certificate .
The User must follow, at all times, the informative brochure of the brand and the instructions for the correct use and installation of the product and all the information on the warranty.
The User may exercise the guarantee of a product in accordance with current regulations on the guarantee of consumer products. In case of doubt, the User may contact Sanjurjo through the forms provided in the Website to receive help on the steps to be followed and the information necessary to submit the relevant claims.
"Sanjurjo" is a registered trademark in the Spanish Patent and Trademark Office, therefore any use, of the same or of any similar identifying sign that may lead to confusion about its origin or ownership is expressly prohibited. by third parties without prior written authorization.
The website "www.sanjurjo.com" is a domain registered by Representaciones Sanjurjo S.L.U. This domain and the "Sanjurjo" brand cannot be used, except with prior express written authorization, in connection with other services that are not Sanjurjo and in any way that may cause confusion among our clients.
Sanjurjo holds all the rights to the content, design and source code of the Website and, especially, by way of example but not limitation, on the photographs, images, texts, logos, designs, brands, trade names and data included on the Website.
Likewise, and without prejudice to the foregoing, the content of this Website is also considered to be a computer program, and therefore all the current Spanish and European Community regulations on the matter also apply to it.
The total or partial reproduction of this Website is expressly prohibited, not even through a hyperlink, nor any of its contents, without the prior express written authorization of Sanjurjo .
Likewise, the copying, reproduction, adaptation, modification, distribution, commercialization, public communication and / or any other action that constitutes an infringement of current Spanish and / or international regulations on intellectual and / or industrial property, as well as such as the use of the contents of the web if it is not with the prior express written authorization of Sanjurjo .
Sanjurjo informs that it does not grant any express or implicit license or authorization on intellectual and / or industrial property rights or on any other right or property related, directly or indirectly, with the contents included on the Site Web.
In the event that any Clause of these General Conditions is declared null, the other Clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of said General Conditions.
The non-exercise by Sanjurjo of any right derived from these General Conditions shall not be construed as a waiver of said right, unless expressly and in writing waived by Sanjurjo or prescription of the action that corresponds in each case.
Sanjurjo reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website, as well as the General Conditions and Privacy Policy. Users will always have these General Conditions on a visible site, freely accessible for any queries you want to make.Users must carefully read these General Conditions each time they access the Website.In any case, acceptance of the General Conditions will be a prior and essential step in hiring any product or service available through the Website The conditions that apply at the time of purchase will be taken into account despite its subsequent modification.
These General Conditions are governed by Spanish law.
In case of controversy or disagreement arising from the purchase of products and / or Services through the Website and / or these General Conditions and for the resolution of any conflicts, the parties agree to submit, at their free choice, and waiving any other jurisdiction or jurisdiction to which they may be entitled, to the courts and tribunals of the city corresponding to the domicile of the Member or User.
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